SHIPPING POLICY

Last updated: August 9, 2026

SHIPPING DESTINATIONS

We currently ship to countries within the European Union.

SHIPPING COST

Standard tracked shipping costs 120 CZK per order.

The shipping cost will be displayed at checkout before the order is confirmed.

ORDER PROCESSING

Orders are processed within 3–5 business days after payment has been successfully received.

Orders are not processed or dispatched on weekends or Czech public holidays. During collection launches, promotional periods or public holidays, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

ESTIMATED DELIVERY TIME

Standard delivery usually takes 3–5 business days after dispatch.

The total estimated time from placing an order to delivery is approximately 6–10 business days.

Delivery times are estimates and may be affected by carrier delays, public holidays or circumstances outside our reasonable control.

ORDER TRACKING

A tracking number will be provided by email after your order has been dispatched.

Please allow a short time for the tracking information to become active after receiving the shipping confirmation.

STORE PICKUP

Complimentary store pickup is available at:

LAVISH VINTAGE STUDIO
Vítkova 244/8
186 00 Prague 8 – Karlín
Czech Republic

Orders selected for store pickup are usually ready within 24 hours.

Please wait until you receive confirmation that your order is ready before visiting the pickup location. Bring your order confirmation with you when collecting your order.

DELIVERY ADDRESS

Please ensure that your delivery address and contact details are complete and correct before confirming your order.

If you notice an error, contact us as soon as possible at info@ynaki.com. We cannot guarantee that an address can be changed after an order has been dispatched.

Additional costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by law.

DELIVERY ISSUES

If your parcel appears damaged upon delivery, please photograph the packaging and contact us promptly at info@ynaki.com.

If your tracking information shows the parcel as delivered but you have not received it, please check with other members of your household, neighbours or the carrier before contacting us.

For assistance, email info@ynaki.com and include your order number.

RETURNED OR UNDELIVERABLE PARCELS

If a parcel is returned to us because of an incorrect address, refusal of delivery or failure to collect it, we will contact you to arrange the next steps.

Additional shipping costs may apply if you request that the parcel be sent again.

RETURNS

Information about returns, withdrawal rights and refunds is available in our Return Policy:

https://ynaki.com/policies/refund-policy

CONTACT

For questions about shipping or delivery, contact:

YNAKÍ s.r.o.
Email: info@ynaki.com
Telephone: +420 722 333 575 / +421 908 456 240